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Heidi Miller retires after nearly 32 years with the physician assistant program

RIT’s physician assistant program celebrated its 30th graduating class this year, and now its biggest champion, former director and founder Heidi Miller, is preparing to retire at the end of June after nearly 32 years.

Miller developed the PA program and introduced a unique major focused on direct patient care.

In the late 1980s, Miller worked at Rochester General Hospital as a physician assistant specializing in emergency medicine. Her reputation for mentoring younger PAs led to an invitation to join an RIT task force considering a new major for the College of Science.

In 1993, Miller wrote the PA curriculum, prepared the program for approval, and became the program’s first director. The following year, Nancy Valentage joined the program to help navigate clinical partnerships, and together they graduated the first class in 1995.

Recognition of the profession in the late 1980s and early 1990s as an accessible and affordable healthcare option gave the field, established in the mid-1960s, a boost as the next medical profession.

“RIT jumped on that,” Miller said. “We were the 54th program in the country, and right now there are over 300. We were right on the cusp of a significant growth and expansion of the profession.”

As the medical program gained momentum, prospective students vied for a limited number of seats. (Enrollment is tied to available training opportunities at clinical partnerships.) In 2011, the PA program helped anchor RIT’s new College of Health Sciences and Technology. The college grew from a strategic partnership between RIT and Rochester Regional Health. The RIT-Rochester Regional Health Alliance, which includes Rochester General Hospital, strengthened collaborative opportunities with Miller’s former employer.

“It was a full-circle moment for me,” she said.

Below, Miller shares reflections from her time at RIT and looks forward to the future.

What are you most proud of when looking back at your time at RIT?

We have always had a team approach, even from the first years of training students, to recognize that they were entering the field of medicine as part of a team. Everybody has to work closely together for the best care of the patient, which was the core philosophy that we tried to impart onto the students.

What are some of your fondest memories?

Certainly, graduating the first class, moving the undergraduate program to a five-year BS/MS in 2016, and creating the Annual Awards and White Coat ceremony. I think, for many students, getting their long white professional coat is probably more meaningful than graduation.

I also have fond memories of the many dedicated colleagues who have advocated, supported, and helped create and grow this program. We couldn’t have prepared our students without the support of the medical community—RIT-RRH Alliance and the University of Rochester—in training, recruiting, and employing a lot of our alumni. It ‘takes a village’ to train competent, compassionate, and hard-working patient care providers.

Many of our alums have stayed in the area and work in the two big health systems, as we know it now, so I think our program has contributed to the workforce.

What are your retirement plans?

I’m a member of the Rochester Academy of Medicine Board of Trustees, and I hope to increase my volunteer time. I also do a fair amount consulting with New York State Department of Health in professional practice areas.

I am an avid reader, and I also hope to do more writing. I’m involved with the PA History Society, based out of Atlanta, and I am currently finishing a historical dissertation on the profession. In a different area, I have a soft spot for animals, and so volunteering at animal sanctuaries is high on my list.

My family and I are planning a trip to Italy in August, and we’re looking forward to it. Both of our daughters recently graduated from graduate programs, and so this is kind of a big celebratory trip for all.

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